ScapeDrama User Recharge Agreement

Last Updated: October 29, 2026 Effective Date: October 29, 2026

This Agreement is entered into between you and ILLUSION GLOBAL WORLD PTE. LTD. (registered address: [Please insert the Singapore registered address], hereinafter referred to as “we,” “us,” or “our”) in connection with recharges, purchases of Coins, membership subscriptions, and related transactions made through the ScapeDrama application. By clicking to recharge or continuing to use the recharge function, you acknowledge that you have read and agree to this Agreement. If you do not agree, please discontinue recharging.

1. Description of Recharge Services

• Coins: In-app virtual currency purchased through a one-time payment and used to unlock individual episodes or entire series;
• Membership Subscriptions: Membership services that automatically renew weekly, monthly, or annually. The specific prices and benefits are as displayed on the purchase page;
• All recharges are completed through official in-app payment channels and are subject to the rules of the applicable payment platform;
• You are responsible for the costs of the equipment, network access, and other resources required to use the recharge services.

2. Rules Governing Recharges and Use

• You must recharge using a payment method lawfully held in your own name. You may not use illegal or unauthorized methods, including fraudulent card transactions, stolen or illicitly obtained cards, or unauthorized third-party recharge services;
• You may recharge only through the official recharge entry points within the ScapeDrama application. We do not recognize Coins or subscription benefits obtained through unofficial channels and reserve the right to revoke such benefits or ban the account;
• Upon a successful recharge, Coins or subscription benefits will be credited immediately. Please verify your account information before recharging. You are responsible for any losses resulting from entering incorrect account information, misreading prices, or operational errors on your part;
• Coins and subscription benefits are in-app virtual services. They cannot be redeemed for cash, withdrawn, transferred, or used outside your own account;
• Unless otherwise provided by applicable law or the applicable payment platform’s refund policy, amounts paid and virtual benefits credited following a successful recharge are nonrefundable;
• If a failure in our systems results in benefits not being credited, being credited incorrectly, or duplicate charges, you may contact customer support with your order number. We will investigate within 30 days after receiving your request and provide the missing benefits or make the necessary corrections;
• If you obtain Coins or subscription benefits through prohibited means, including fraudulent card transactions, stolen or illicitly obtained cards, or unauthorized third-party recharge services, we may recover or revoke the relevant benefits, suspend or terminate your recharge function, and ban your account without any obligation to compensate you. If you made a lawful purchase but your service is suspended for violating the ScapeDrama Terms of Service, any paid but unused subscription period will be handled in accordance with the relevant rules of the applicable payment platform;
• You confirm that you meet the minimum age requirement for using this application in your country or region. If a minor is found to have recharged without a guardian’s consent, the guardian should contact customer support. We will cooperate with the applicable payment platform in handling the matter in accordance with its rules.

3. Special Terms for Automatically Renewing Subscriptions

• Payment will be charged to the payment account you use when you confirm your purchase;
• Your subscription will automatically renew unless you turn off automatic renewal at least 24 hours before the end of the current billing period;
• The renewal fee will be charged to your account within 24 hours before the end of the current period, in the amount displayed on the purchase page;
• You may manage or cancel your subscription at any time through the subscription management page of the applicable payment platform;
• If we offer a free trial or a discounted initial purchase, you will automatically be charged the subscription price when the trial or promotional period ends. Any unused portion of the trial will not be prorated.

4. Refunds

1. General Nonrefundability. Coins, membership subscriptions, and similar items are in-app virtual goods. Once purchased, credited, and delivered, amounts paid and benefits issued are nonrefundable, cannot be redeemed for cash, and cannot be transferred, except as required by mandatory provisions of applicable law or otherwise provided in this Agreement.

2. Exceptions. If any of the following occurs, you may contact customer support with your order number. We will investigate within 30 days after receiving your request and provide the missing benefits or issue a refund:

(1) A failure in our systems results in benefits not being credited, being credited incorrectly, or duplicate charges;

(2) There is evidence that a recharge was made by a minor without a guardian’s consent, in which case we will cooperate with the applicable payment platform in handling the matter in accordance with its rules;

(3) Any other circumstance in which a refund is required by mandatory provisions of applicable law.

3. Refund Channels. All payments are completed through official in-app payment channels. If you dispute a charge, order, or refund, please first request a refund through the payment platform you used. We will cooperate with the platform in verifying and handling the matter to the extent we are able, but we do not directly accept refund requests that bypass the payment platform.

4. Waiver of the Right of Withdrawal for Digital Content. If you are located in the European Economic Area, the United Kingdom, or Switzerland, you expressly agree, before confirming your purchase, that delivery of digital content under this Agreement, including Coins and membership subscriptions, begins upon completion of payment, and you thereby waive the 14-day right of withdrawal without giving any reason provided under applicable laws, including the EU Consumer Rights Directive. Once such digital content has been delivered, you will no longer be entitled to a refund without giving any reason.

5. Protection of Personal Information

To complete and reconcile transactions, we collect your order number, the items purchased, transaction time, amount, and transaction status. Payment information is processed by the applicable payment channel. We do not store your bank card number or payment account password. Please refer to the ScapeDrama Privacy Policy for details of our processing practices.

6. Disclaimer of Warranties

The recharge services are provided “AS IS.” To the extent permitted by law, we make no express or implied warranties that the services will be uninterrupted or error-free. We are not liable for recharge failures or losses caused by circumstances beyond our control, including force majeure, network failures, equipment issues, or changes in the policies of the applicable payment platform, but we will assist in resolving such matters to the extent we are able.

7. Changes, Interruptions, and Termination of Services

• If recharge services must be suspended for system maintenance or upgrades, we will endeavor to provide advance notice;
• If you provide false information or violate this Agreement or applicable laws, we may suspend or terminate the recharge services provided to you;
• We reserve the right to adjust the types of recharge products, prices for new users,and rules to meet business needs. Such adjustments will be announced within the application. For price changes affecting existing subscribers, we will separately obtain your consent in accordance with the rules of the applicable payment platform.

8. Liability for Breach

If your violation of applicable laws or this Agreement causes losses to us or other users, you shall be liable for the corresponding damages.

9. Notices

We may send recharge-related notices to you through in-app announcements, push notifications, or email. Notices will be deemed delivered when sent.

10. Miscellaneous

• This Agreement, together with the ScapeDrama Terms of Service and the ScapeDrama Privacy Policy, constitutes the entire agreement. In the event of a conflict, the provisions of this Agreement relating to recharges shall prevail;
• If any provision of this Agreement is invalid or unenforceable, the validity of the remaining provisions will not be affected;
• The headings in this Agreement are for convenience of reference only and have no legal effect;
• This Agreement is governed by the laws of Singapore. Disputes shall be resolved in the manner specified in the ScapeDrama Terms of Service.

11. Contact Us

• Company: ILLUSION GLOBAL WORLD PTE. LTD.
• Address: 3 PHILLIP STREET, #17-01, ROYAL GROUP BUILDING, SINGAPORE 048693
• Customer Support: support@scapedrama.com